Refund policy
Return & Refund Policy
At NO ROACHY™, we strive to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully.
Returns
Due to the nature of the product, we do not accept returns once the product has been delivered.
However, if you receive a damaged, defective, or wrong product, you are eligible for a replacement or refund.
Damaged or Incorrect Product
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
To process your request, we may ask for:
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Order ID
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Photos or video of the product
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Description of the issue
Refunds
Once your request is approved:
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A replacement will be shipped, or
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A full refund will be processed
Refunds are typically processed within 5–7 business days to your original payment method.
Non-Returnable Conditions
We do not accept returns in the following cases:
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Product has been used or opened
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Request made after 48 hours of delivery
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Change of mind after delivery
Contact Us
For any return or refund requests, please contact:
Name: Noroachy PVT LTD.
GSTIN: 24AAKCN9243M1ZX
Address: 3rd Floor, Flat No. A-302, Swaraj Heights, New Dabholi Lake, Katargam, Surat, Gujarat- 395004
Contact: 9904449991
Email: Contact@noroachy.com
We are committed to ensuring a fair and transparent process for our customers.
NO ROACHY™ — Simple Solution for a Roach-Free Home